Welcome to MonotaRO
Contact us with any questions or feedback. We would love to hear from you!
Find out more about ordering, payment, delivery time, quotations, services, and more.
More about MonotaRO
Headquartered in Japan, MonotaRO is a leading eCommerce distributor of industrial and business supplies.
Our products are sourced directly from suppliers and shipped from our warehouses in Japan.
Find out more about MonotaRO here >
Fast Shipping
Orders are typically shipped in 2 - 7 days via DHL Air Express, depending on stock availability.
Free Shipping
Tax and Duty
Duty, customs, taxes are due on time of delivery
Payment methods
Payment can be made via credit card, paypal, bank transfer
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Order status
Registered users can check the status of their orders, shipping details easily.
How to order
Ordering on MonotaRO is easy and can be done in a few steps.
Update my account
Registered users can change the details of their account
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Customer Service
Contact support
Get in touch with our customer service specialists.
Business hours are Monday - Friday, 9:00 AM to 18:00 PM JST (except Japanese public holidays)
Chat with us
Our virtual chat is avaible 24/7. Live chat is available during business hours.
Get a quotation
Get a quotation tailored to your needs